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Privacy Policy

Effective date: June 5, 2026

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Vital Touch & Healing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website or booking our services, you agree to the practices described here.

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Information We Collect

We collect information you provide directly and information collected automatically.

Information you provide:

  • Contact details such as your name, email address, phone number, and service address.

  • Appointment information, including the services you book and your scheduling preferences.

  • Health and wellness information you choose to share—such as injuries, medical conditions, pregnancy, areas of discomfort, or treatment goals—so we can provide safe, effective, and personalized care.

  • Payment information, which is processed by our secure third-party payment and booking providers. [Confirm provider, e.g., GlossGenius, Square.] We do not store full payment card numbers ourselves.

  • Any messages or information you send when you contact us.

Information collected automatically:

  • Basic usage data when you visit our website, such as IP address, browser type, pages visited, and time spent, collected through cookies and similar technologies. [Confirm tools, e.g., Google Analytics, Meta Pixel.]

 

How We Use Your Information

We use your information to:

  • Schedule, confirm, and deliver your sessions.

  • Provide safe, customized care based on the health information you share.

  • Process payments and send receipts.

  • Communicate with you about appointments, follow-ups, and service updates.

  • Send marketing or promotional messages, only if you have opted in.

  • Improve our services, website, and client experience.

  • Comply with legal obligations and maintain business records.

 

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business, including with:

  • Service providers who help us run our business, such as our booking platform, payment processor, scheduling, and email tools, who are authorized to use your information only to perform services for us.

  • Legal and safety reasons, when required by law, to respond to legal requests, or to protect the rights, safety, or property of our clients, the public, or our business.

 

We do not share your health information for advertising purposes.

 

Your Health Information

The health and wellness details you share are kept confidential and used only to provide and improve your care. Access is limited to your therapist. While Vital Touch & Healing may not be subject to HIPAA, we are committed to handling your health information responsibly and in accordance with applicable state and federal privacy laws.

 

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, analyze site traffic, and improve your experience. You can set your browser to refuse cookies or notify you when they are used, though some site features may not function properly without them. [If you use advertising pixels, disclose them here and reference your "Your Privacy Choices" page for opt-out.]

 

Your Privacy Rights & Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your information, subject to records we are legally required to retain.

  • Opt out of marketing communications at any time.

  • Opt out of the sale or sharing of personal information (we do not sell your information).

 

To exercise any of these rights, contact us using the information below. We will not discriminate against you for exercising your privacy rights.

 

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Data Retention

We keep your information only as long as necessary to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

 

Children's Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. [Adjust if you provide youth sports massage—note that those bookings are made by a parent or guardian, who provides consent.]

 

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top reflects the most recent revision, and the current version will always be posted on this page.

 

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Vital Touch & Healing Email: [your email] Phone: [your phone] [Mailing address, if you want to list one]

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